Lean Hospitals? Lean management followed by facilitating
It's all about pursuit of excellence in managing healthcare organizations by implementing lean philosophy. Improving management efficiency by engaging whole staff to cooperate. It is a safety improvement for clinical processes throughout essential lean tools. Lean management in healthcare is a philosophy, which will change “life” of your organization. It changes way of thinking your employees and process organization. Our aim is to design processes, which influences on each other, creating value added activities and meet expectations our patients and clients. We eliminating redundant time in processes, unnecessary transportation, additional work, which customer won’t pay. We convert every process in service realization, which is easy, understood for everyone, unified and well visualized. Thanks to that process participants (medical personnel, patients) know on which stage they are, does every step not omitted, which documents and forms are needed and in which point process will be finished. In our view clinical process in best perspective, is realized by team, mapped, based in flat structure organization, with known KPI’s, risk evaluation, good communication, and identified every participant. Check out how VSM looks like in ER. It is real case study!