Author Archives : Katarzyna Złotowska

Lean healthcare workshop

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There was a meeting on Saturday 20.07.2019 connected people that are enthusiast of lean management. It was another meeting from series Lean is for people lead by Krzysztof Dobrowolski.  It was my first meeting and opportunity to lead the workshops. Our common goal was to know more and exchange our…

Process Mapping – problem solving

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Treatment, care, rehabilitation and surgery interventions are most commnon processes in hospitals in favor of patient. Each service can be covered commercially or be regulated by a public payer. Lots of standards, procedures and algorithms available in a medical unit has it single activities and short processes described but whether…

LEAN HEALTHCARE SYMPOSIUM POST

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Dear guests we would like to thank you for participating in first in Poland LEAN HEALTHCARE SYMPOSIUM that took place 31 of may in Torun in Poland. The attendance was high and we had chance to meet in medtech specialist group in place that encourages to thinking outside of box,…

(Polski) Sympozjum LEAN HEALTHCARE

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FMEA analysis in hospital

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Failure mode and effects analysis (FMEA) in hospital Every day while working in a hospital, a doctor’s office or laboratory there may occur situations that can cause errors and generate costs. Sometimes these are necessary activities related to the provision of a medical service, sometimes these are activities that could be…

Lean accounting in hospital

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Effective methods of cost management in a medical institution using lean accounting. Running a business involves great responsibility and responsibilities. Both the knowledge of legal requirements and expectations of other interested parties and the most important clients, have great importance in the success of the project. The type of industry…

ISO 9001 – quality in process treatment

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Effective management of the treatment process affects the outcome of treatment and satisfaction of patient and employees. The success of a medical unit depends, among others, from the effectiveness of the treatment and effectiveness of treatment depends on many factors. Factors that affect effectiveness include: Technical background and infrastructure (medical…

(Polski) Warsztaty ISO 9001

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Internal communication

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Internal communications is an important aspect that has an impact on the quality of provided services. Each participant passes his or her performed work to the next person in the process, providing important information, such as the patient’s vital parameters. The information should be transferred smoothly not only within the…

Quality of medical services

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Medical service is a complex process that consists of medical examination, consultation, treatment and the aspects which cannot be noted tangibly. The aim of the service is to meet the properly determined needs of the customer, which should always be clearly defined. The problem, however, is the fact that the…